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Alphabet City Day Nursery

Nursery SchoolBasingstoke
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Reviews

2.2

Based on 13 reviews and 109 answers

Ratings by area

Average of 12 reviews with area ratings

  • Staff1.6
  • Indoor environment1.4
  • Activities1.4
  • Outdoor environment1.2
  • Food1.1
  • Education1.0
  • Safety1.0
  • Communication1.0
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  • Other
    1.0
    10 September 2024

    WORST SCHOOL EVER

    I HATE THIS SCHOOL!!!!!! GET ME OUT OF HERE!!!!! AAAHHH!!! THE OTHER EMPLOYEES KEEP TRYING TO SELL ME FENTANYL!!!!!!!

  • Parent
    1.0
    10 February 2023

    Avoid

    Really disappointed in this nursery. Poor communication, constant discrepancies with fees (resulting in numerous emails and visits trying to resolve this with the manager) with the amount owed varying from £30-£800 with no explanation. Once I decided to leave my sons items were discarded/given to charity, despite this never being discussed with myself. I would not recommend.

  • Parent
    1.0
    24 March 2022

    Just Avoid - much better out there

    Avoid at all costs, not a place for a child to develop. Staff have their favourites and gossip about parents within ear shot, making nasty comments about them.

  • Parent
    1.0
    24 March 2022

    Avoid

    Avoid at all costs, not a place for a child to develop

  • Employee
    1.0
    2 March 2022

    Toxic

    Toxic place to work staff pressured into working when I’ll and risk passing bugs onto the children Really suffered mentally here and had little support staff try their best but management team just blame each other

  • Employee
    1.0
    2 March 2022

    Toxic

    I worked here and it is a toxic environment, staff try their best with little support. We have been asked to work our of ratio on occasion and staff are pressured to work when feeling unwell and risk passing bugs onto the children

  • Employee
    1.0
    2 March 2022

    Toxic

    Having worked here I can confirm it’s not a great place to be, toxic environment. Staff try their best but are not given the support, they are regularly working when unwell and risk passing bugs to kids as they are pressured into coming in or losing their job.

  • Parent
    1.0
    2 March 2022

    Avoid

    Regular mistakes made with invoicing which is frustrating but added to that it’s regularly late opening and the place is not kept clean. My child rarely wants to go and hasn’t built a rapport with any staff over a lengthy period so we decided to look elsewhere which has proved a good choice.

  • Parent
    1.0
    20 February 2022

    Wouldn’t recommend

    Looks like I am not the only one experiencing this, really has got a lot worse. We will not send our other child here and would not recommend!

  • Parent
    1.0
    20 February 2022

    Unpleasant

    As others have said the standards have really slipped at the nursery, so much so we won’t be sending our second child here

  • Parent
    1.0
    2 February 2022

    Gone down hill

    Used to be a nice place but gone down hill severely, seemingly profits are prioritised over the experience and in some cases safety of the children

  • Parent
    1.0
    11 November 2021

    Bad owner

    Bad owner and management, would recommend avoiding

  • Other
    1.0
    28 February 2021

    Owner doesn’t care

    Not a good experience of child safety