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Parent
Feb 22, 2023

Had to withdraw due to concerns

My son went to the nursery, the initial impressions were amazing, the manager appeared passionate and knowledgeable.
However the communication was an ongoing challenge, the practitioners knowledge was a concern and I had to explain how to pace feed a bottle and I felt judged for breastfeeding and providing expressed milk, initially this was a huge inconvenience to the chef/cook and there were mumbles when I dropped off more breastmilk for my son so I provided the setting with information on benefits and importance of breastfeeding to which they did a big push on announcing how breastfeeding friendly they were, but this was not my personal experience I felt judged and it became very awkward. I continued to work with the setting as they still seemed quite good. Then noticed his records weren't accurate, his review information was poor and couldn't recognise my child in the information and it just declined rapidly to the point where they were not meeting his basic needs, nutritionally, stimulation, learning, safety. I had no choice but to withdraw him. He was coming home after lunch extremely hungry and had clearly been bored. He got frustrated by lack of stimulation and they told me he was "a biter", which was a direct response of understimulation, frustration due to unmet communication needs, and was an isolated incident. When it came to withdrawing him there was no sign of the manager, a practitioner did have a discussion with me but the deputy manager kept pacing up and down and this impacted our ability to hold an effective conversation. Withdrawing him was the best thing we did, we noticed his development had been held back significantly but now he is absolutely flourishing in a much better setting better able to meet his needs. Don't believe the ofsted reports and the patter they spew out, go and observe... really observe... and you will see the cracks yourself
Marsh House Sports And Community Centre, TS23 3HB, Billingham
07396073783

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