Queensmead House School

some things about the school are good such as staff who actually care for the kids and stick up for them. But there is definitely a lot bullying and staff putting children in restraints or as they call them “Holds” as a first reaction when something happens with a child. These restraints/holds are not done properly kids often get red marks/bruises,small cuts and emotional distress from how much force is being used. There is often fights between students. There was one incident of an altercation where a parent warned the school it would happen again,The school ignored the parent and the same thing happened the next day. Toilets are mostly locked all day unless a pupil asks for it to be unlocked,The staff unlock the toilets and stand directly outside the toilet which can cause anxiety for certain children. No phones, they take the phones off the kids in the morning and they aren’t given back till the end of the day this is unsafe as some children rely on speaking to parents or friends when they are feeling anxious or upset, Also on school trips phones are not allowed so no way to make contact if they are lost from the rest of the group. Education is often disrupted by other students or staff being called out the lessons often to deal with other children, so not a lot of consistence in the class rooms. To be honest theirs not much consistency throughout the school about pretty much anything that goes on.

Queensmead House School still has a lot of improvements to make, so think twice before sending you child with ASD ADHD or any other special need here. Toilets are locked constantly unless asked to unlocked, which is a no in most cases. causing a lot of distress to a child. kids not allowed access to phones all day and not alllwed them when they go off site. this can be a safety hazard, what if a child got lost from the group? absolutely no contact would be able to be made. The rules are confusing and constantly changing causing distress to children with special needs as change is not easy. the way staff threaten and speak to the children is completely out of order and is affecting the children's mental health.We do not feel heard by any staff and no one listen to what we have to say. this has been voiced many times with no action from the school. there's no space ex common room, for kids to calm down in ect. considering this is a SEN school i would expect a lot more. I would not recommend Queensmead to anyone until they sort them selfs out.

Poor and mismanaged so called SEN school. Untrained staff, money making facility.

Awful . The children just do not get their needs met . Glass is everywhere. The kids are just out of control. There’s bullying going in constantly including sexual harassment, physical bullying abs online bullying and emotional bullying. It’s a trap. They lie to you. And the facilities are definitely not suited for children with autism adhd and/ or sensory issues.