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3.0
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Parent
Nov 6, 2022

Don’t choose this nursery for your child.

If I could I would rate this nursery 0 stars. I have seen no progress in my child that comes to this nursery and every time I ask the manger she tells me they are working on something for my child but nothing is being done. The deputy is also very rude and you can see through her act of being very “experienced”. I have nothing to say about the staff that were working at this nursery previously or are currently working, my review is only about the managers. The manager seems as though she didn’t know she had work and turned up last minute, she always looks rough and unprofessional, and it is always so hard to get a conversation with her during the day, especially when I drop my child off as I am always being told she isn’t on site. The deputy speaks a lot for the manager and seems to blag a lot of things she says. I have seen her roll her eyes many times when speaking to parents and myself when she thinks she is being sneaky about it. I have also heard she speaks to parents who can’t speak English very well in a rude manner as if they are below her and will say words they can’t even understand as if to make herself look higher and smarter compared to them. This nursery is just disoriented and disorganised like the management in charge. I have chosen to keep myself anonymous in case they start behaving rudely to my child too. I have also noticed how they delete old reviews that give them low stars and bad reviews so I wonder how they will do with this one.
Bertram Childrens Centre, B10 9QP, Birmingham
01217725640

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