Reviews

2.6
Based on 2 reviews and 18 answers
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Parent
Sep 4, 2023

Stay away

I have been rather reluctant to leave this review because I’d always want an Islamic institute to do well. Unfortunately, this establishment is unprofessional, unorganised and poorly structured. I’m extremely shocked how the Nursery has a good rating from OFSTED. They’ll be kids standing right at the front gate and they’ll give Salam to the one standing right at the end.
The were so many signs that my son showed me to suggest he was scared / uncomfortable at this school. Since he has moved he has grown in both confidence and speech. Allahumma Barik.
My son was a different child when he started here and then when he abruptly left.
They give their ‘opinions’ by saying there’s something ‘wrong’ with your child. But they can’t tell you what but they’ll make such claims.
My son started to have a lot of accidents here whereas at the beginning he used to go to the washroom fine. As soon as he started going here he was having wet pants every day. I suggested that maybe they can take him to the washroom every so often then he’d get the hang of it again at school. But they refused saying they don’t have the teachers to do this but I had already heard another parent tell them to do it for there child and they said that it was fine. As I wasn’t going to put a nappy on him at school and not at home as this would confuse him. One of the teachers even said when he arrived after 30 mins he needs a toilet. Is that really something to say???? Or they can’t take him because he needs a toilet after 30mins so allowing him to have accidents in the beginning.
This establishment is extremely unprofessional. They have teachers leaving very often. Constantly recruiting which shows the lack of continuity or ability to keep on good teachers. It took me 7 months to write this review because even today I’m still trying to get me head around the way they dealt with my son. My sons name at the time was due to be changed via deed poll. Every nursery he’s been to (different ones due to moving home) they haven’t had a problem with calling him a name that wasn’t on his birth certificate. A name that he hadn’t been called out loud ever. They blamed Slough Council and told me that Slough council told them not to. I know this is a lie because since then I have contacted slough council about. They don’t even finish singing the whole nursery rhyme before they jump to the next activity. As soon as they see you they’ll send the child out which emphasis the fact that there’s no routine or continuity in the sessions. There’s so real structure whatsoever.
The best thing I done was remove my child straight away. It was a blessing in disguise.
Take my advice and stay away from this nursery or school as a whole. They have no manners at all!!!!!!!!!! Please google their name and you’ll see other negative reviews (not on Google reviews). I wish I done this before.
Parent
Jun 8, 2022

Nursery not good enough, reception very good.

We have two children at the place. They have a nursery and a reception on site. The reception staff are great and friendly. The nursery side is a little hit and miss. Our experience started off well but overtime it seems the service and quality from staff has gone down hill. Some staff are great but others are rude and not empathetic at all.

If your child has special education needs then I recommend you find somewhere else. We and a few other parents have had a bad experience with the nursery with regards to how our children were supported, how we were communicated with and how complaints were handled. Don't make a complaint or even raise a concern about how your child is generally looked after. If you do and they see you as problem parents they will suspend your child as a punishment. This is what happened to us.

There is a general lack of professionalism with some staff and sometimes it feels like they're making it up as they go along.

Some parents have even expressed concerns but are too afraid to challenge the nursery manager with the fear that their child's place might be at risk.
Darul Madinah Slough, SL1 2PH, Slough
07737309911

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